We respect your privacy. This page explains what data we collect, why, how long we keep it, and what you can do about it. It applies to astroworldmc.com, all Astroworld subdomains, the Minecraft server, the store, convert.astroworldmc.com, write.astroworldmc.com, apps.astroworldmc.com, browser extensions, QR code tools, Discord, and any other Astroworld service.
Quick summary
- We collect your Minecraft username, optional email, and gameplay data so the server can run.
- For convert.astroworldmc.com, uploaded files are temporary and deleted after 1 hour.
- For write.astroworldmc.com, AI request metadata is logged for usage limits, but request content is not stored.
- For apps and accounts, we store the account data needed to run the service, such as email, name, subscription status, and usage counts.
- For browser extensions, page content may be sent to our server for AI analysis, but that page content is not stored or logged.
- For QR tools, premium analytics may include hashed scan IP, country, and device type.
- We use Google Analytics to understand how the website is used (you can opt out via the cookie banner).
- We do not sell your data to anyone, ever.
- You can request a copy of your data, or have it deleted, by emailing [email protected].
If you want the full details, keep reading.
Who we are
Astroworld is a Minecraft server, community, and web tools network. The website astroworldmc.com is partly operated by Astroworld MC, a company registered in the Netherlands.
For all privacy questions: [email protected]
What we collect by service
When you play on the server
- Your Minecraft username and UUID
- IP address (for security and fraud prevention)
- Gameplay data: claims, economy balances, playtime, vote counts
- Chat messages (kept for moderation purposes)
When you visit the website
- Pages you visit (via Google Analytics, only if you accept analytics cookies)
- Browser type and approximate location (country level)
- Time of visit
When you use convert.astroworldmc.com
- Uploaded files, only temporarily so we can convert them
- IP address and request timing for rate limiting and abuse prevention
- Basic conversion metadata, such as requested input and output format
Uploaded files are deleted after 1 hour. We never store conversion files permanently.
When you use write.astroworldmc.com
- IP address for rate limiting and abuse prevention
- Account ID if you are signed in
- AI request metadata, such as time, tool used, plan tier, and usage count
- Subscription tier and usage limits if you use premium features
AI requests are logged for usage limits, but the text content you submit is not stored. Content may be processed by our servers or AI providers only to generate the requested result.
When you use apps.astroworldmc.com or account-based tools
- Email address
- Name, if you provide it
- Subscription status
- Usage counts
- Account settings and feature access
- Billing status where needed to provide paid features
When you use a browser extension
- Page content or selected text sent to our server for AI analysis when you request an extension feature
- The extension action you requested
- Temporary technical data needed to return the result
The page content itself is not stored and not logged.
When you use QR codes or redirects
- QR code ID or redirect ID
- Scan time
- Scan IP address, stored only as a hash for analytics and abuse prevention
- Approximate country
- Device type and browser category
QR scan analytics are provided for premium users only.
When you sign up for the newsletter
- Your email address
- Subscription preferences
When you join the beta launch list
- Your email address
- The signup source, such as homepage, store, or vote
- Hashed IP address and hashed browser user agent for abuse prevention
We store hashes for beta signup IP and browser data, not the raw values. The beta launch list is used only for the launch announcement email unless you separately subscribe to other updates.
When you submit a support report
- Your username
- Your message
- IP address (used to prevent spam, deleted after 30 days)
- Optional: email if you want a reply
When you link Discord
- Your Discord user ID and username
- The fact that this Discord account is linked to your Minecraft account
When you make a purchase (when /store is live)
- Order details
- Payment processor handles the actual payment data (we never see your full card number)
- Billing email and country (required for VAT)
- Minecraft username or account identifier needed to deliver the purchase
Why we collect it
Per GDPR Article 6, we have a legal basis for each kind of data:
- Contract: When you join the server, you accept our Terms. Most gameplay data is needed to run the server you signed up for.
- Contract: When you use paid subscriptions, file conversion, writing tools, QR tools, accounts, or extensions, we process the data needed to provide the requested service.
- Legitimate interest: IP logging for security, ban evasion prevention, fraud detection, rate limiting, spam prevention, and service abuse prevention.
- Consent: Newsletter signup, marketing analytics. You can withdraw at any time.
- Legal obligation: Tax records for purchases (kept 7 years per Dutch law).
How long we keep it
| Data | Retention |
|---|---|
| Account data | Until you delete your account, plus 30 days |
| Chat logs | 90 days |
| IP addresses | 30 days |
| Support reports | 1 year, then anonymized |
| Purchase records | 7 years (Dutch tax law) |
| Analytics data | 14 months |
| Newsletter subscriptions | Until you unsubscribe |
| Beta launch list | Until the launch announcement is sent or you request deletion |
| Convert uploaded files | Deleted after 1 hour |
| Convert rate limit logs | Up to 30 days |
| Write request content | Not stored after processing |
| Write usage metadata | While your account is active, plus 30 days, or up to 30 days for anonymous use |
| Apps and account usage counts | While your account is active, plus 30 days |
| Extension page content | Not stored and not logged |
| QR scan analytics | Up to 14 months, or until the QR code or account is deleted where deletion is technically possible |
Some limited records may be kept longer where required by law, needed for payment records, or needed to investigate fraud, chargebacks, abuse, or security incidents.
Who we share it with
We share data only with services we need to run Astroworld:
- Mojang/Microsoft: required for Minecraft authentication
- Discord: only if you link your account
- Google Analytics: only if you accept analytics cookies
- Stripe or other payment processors: for store purchases and premium subscriptions
- AI processing providers: when needed to provide write tools or extension analysis
- Cloudflare: for DDoS protection (some data passes through their servers)
- Our hosting provider: server infrastructure
We never sell your data to advertisers or data brokers.
Your rights under GDPR
If you are in the EU or EEA, GDPR gives you the right to:
- Access: request a copy of all data we have on you
- Correct: fix anything that's wrong
- Delete: have your data erased ("right to be forgotten")
- Export: get your data in a machine-readable format
- Object: tell us to stop processing your data
- Withdraw consent: for anything based on consent (newsletter, analytics)
- Complain: file a complaint with the Dutch Autoriteit Persoonsgegevens
To use any of these rights, email [email protected] with the account email, Minecraft username, or service details needed to find your data. We respond as soon as we can.
Account deletion
You can delete your account and associated personal data by using account deletion tools where available or by emailing [email protected].
Deletion includes account profile data, usage counts, subscription access data, and service data tied to your account, unless we must keep a record for legal, tax, payment, chargeback, fraud prevention, abuse prevention, or security reasons. Temporary service content that we do not store, such as convert files after 1 hour, write request content, and extension page content, cannot be recovered because it is not retained.
Children
If you are under 16, you need a parent or guardian's permission to play on Astroworld and use this website. If you are a parent and want to remove a child's data, email us.
International data transfers
Some of our service providers (like Cloudflare) operate servers outside the EU. When this happens, the transfer is protected under standard contractual clauses or adequacy decisions, as required by GDPR Article 46.
Changes to this policy
If we update this policy, we will post the new version here and announce it on /news. Continued use of the website means you accept the updated policy.